The boarding prices set out below include everything your guineas need to keep them healthy and happy - plenty of dry food, unlimited top quality hay, fresh and varied veggies daily, filtered water, a clean bed every night, spacious accommodation, garden runs in good weather and more. All you need to bring with you are your piggies!
Single piggy £6.00 per night
2 piggies sharing £8.50 per night 3 piggies sharing £12.00 per night
4 piggies sharing £14.00 per night
Claw Clipping Free of Charge (on request) Scent Gland Cleaning Free of Charge (on request)
Collection Day Free of Charge
Please enquire about reductions for long stay boarders (over 28 nights), multiple cage bookings or larger groups of bonded guineas.
Boarding charges are per night, as opposed to per day or part day.
Please Note: Due to the high demand for extended boarding over the summer holidays, accommodation for short-stay boarding of less than five nights is extremely limited during July and August, and may not be available.
There is no extra boarding charge for Christmas, New Year or Bank Holidays.
A five-night minimum stay applies to all bookings at Christmas/New Year
Grooming is available to boarders and non-boarders alike and leaves your guineas feeling relaxed and comfortable. Long-haired guineas in particular will benefit from the fresh start of a Spa or Hair Day, but all piggies are welcome. Skill, patience, understanding of their needs and the warm pleasant environment of a grooming session encourages the guineas' trust, helping them to feel safe, happy and calm during their stay. Trust is a must for tangles and trims!
Spa Days (Length of stay: morning - mid afternoon. Reductions are available for larger groups)
Non-Boarders: Single piggy £25
Each additional piggy£12
Boarders: (staying 3 nights or over)
Single piggy £12
Each additional piggy £6 *************
Hair Days (Length of stay: 1 - 2 hours. Reductions are available for larger groups.)
Single piggy £15
Each additional piggy £10
Boarders: (staying 3 nights or over)
Single piggy £10
Each additional piggy £5
Please arrange for full cash payment on the day of arrival for all services.
New Customers: Simply contact me at the email address below with your boarding dates and I will send you a form requesting detailed information about your guineas and standard contact information. Once completed and returned your booking will be confirmed. Please note: I cannot progress your booking without the requested information.
Existing customers: If you have booked your guineas in before you need only supply the dates.
Delivery and collection of guineas: An appointment will be booked to suit your convenience within the times set out below. Please make every effort to keep to the time you have requested.
Morning: 6.30am - 10.30am Afternoon: 2pm - 6pm
Visits, Spa Days and Hair Days: Please email to arrange a convenient time.
Visits: arranged to suit your convenience. (normal delivery/collection times do not apply to visits)
Spa Days: guineas are dropped off as early as possible in the morning and collected from 4pm onwards.
Hair Days: arranged to suit your convenience; guineas are collected within 1-2 hours. Please note: if you need to leave your guinea pig for longer than 2 hours the standard boarding fee will apply in addition to the Hair Day fee.
Terms and Conditions
A confirmed booking signifies your agreement to the following Terms and Conditions, which please read carefully. If you have any queries please contact me before booking.
Arrival and Collection
Arrivals and collections are strictly by appointment only and are made to suit customer convenience; there is no availability for picking up or dropping off at unspecified times. If you are unable to keep to the time we have agreed you will need to contact me to book a new appointment. Please do not make an unscheduled visit, or email to say that you are running late - I may be with another customer or away from the premises altogether. In addition, prolonged periods of each day and evening are reserved exclusively for the guinea pigs to ensure their continued comfort and wellbeing. Health, hygiene, grooming and care routines take priority at these times and cannot readily be interrupted at a moment's notice. Thank you for your co-operation.
Morning: 6.30am - 10.30am Afternoon: 2pm - 6pm
Appointments between 10.30am and 2pm may be available on request; no appointments are available after 6pm. Guinea pigs cannot be picked up or dropped off in my absence. No refunds are given for early collections, and late collections will be charged for at the standard rate unless we have agreed otherwise. If you are unable to collect your pet on the agreed day, please let me know as soon as possible as I may need to alter accommodation arrangements. There is no availability for storing carrying boxes while you are away.
Non Collection If you do not collect your guinea pig on the agreed day without notification, I will continue to care for your pet for a further five days, during which time I will make every effort to get in touch with you or your emergency contact. If I have not heard from either you or your representative after this time, I will have no option but to assume that the pet has been abandoned and will contact a responsible re-homing facility without further recourse to the owner.
Food All your guinea pigs' needs are provided by Andover Piggy Boarding including their dry food if applicable. (Pets at Home Nuggets or Wagg Crunch Nuggets). If your pets do not eat either of these please supply your own brand. To ensure that they have enough to last the duration of their stay please supply more than you think they will need. (A new unopened bag is the easiest way.) Health
Please check your pet's overall health prior to the start-date of your booking and address any issues you may find before arrival. I cannot accept your pet if he or she needs intensive monitoring or nursing, and cannot accept any guinea pig who is significantly underweight or showing obvious signs of illness or injury. Please contact me if you have any queries.
Pre-existing or ongoing health conditions must be disclosed at the time of booking; any new symptoms or behaviours must also be disclosed and checked/treated by a vet before arrival. Health issues are noted in my records.
If your guinea pig becomes unwell in your absence a vet's appointment will be made without delay. I will keep you fully informed of the diagnosis and treatment; no major procedure will be undertaken without your consent. Any appropriate drugs (eg pain relief, antibiotics etc) will be administered at the time of the consultation. All vet's fees are the responsibility of the owner.
Genetic Disorders: Whilst most guinea pigs are knowledgeably and professionally bred, a few are the result of uninformed or irresponsible breeding practices. These guinea pigs may carry hidden abnormalities which remain undetected until the guinea pig becomes suddenly and seriously ill, but without obvious cause. (Heart/liver/kidney malfunction is one example; failure of the immune system is another.) Inbred abnormalities are irreversible and there are no warning signs of imminent decline. Andover Piggy Boarding cannot accept liability for unknown/unforeseeable health issues which are beyond preventative control. All guinea pigs are left at the owner's personal discretion.
Bookings/Enquiries Please email your enquiries; you are also welcome to visit by appointment to discuss your requirements. New customers booking in for the first time are required to complete and return an information sheet giving details about their guinea pigs, together with other necessary information (name, address, vets etc) before their booking can be confirmed. Any future boarding requests will require only the dates. Please note: Bookings cannot be progressed without this information.
Cancellations & Changes to Bookings It is important to let me know of any cancellations or changes to confirmed bookings as soon as possible.
Charges Charges are per night, as opposed to per day; you will not be charged for the day of collection provided you collect your pet on the agreed day. A minimum boarding fee of £20 applies to all bookings. (boarding fees do not apply to Spa Days or normal Hair Days) No deposit is required. Full cash payment for all services is required on the day of arrival. Reductions in boarding fees may be available for multiple/long stay pets. (over 4 guinea pigs and/or over 28 nights' stay) From November to March inclusive all guinea pigs are housed in the Piggy Room Inn; a heating charge of £5 per booking will be payable in addition to the boarding fee during this period.
General Throughout their stay at Andover Piggy Boarding your pets will be housed securely and hygienically, will be handled gently, fed a safe and appropriate diet and be treated kindly and with respect. If there is anything else you would like included in their care while you are away, please let me know prior to booking.